APPENDIX C

RESEARCH METHODOLOGY

The Travis County Health, Human Services, and Veterans Service's Research and Planning Division collaborated with the Community Action Network (CAN) to create a process for all Community Assessment projects. Each assessment should be a report on community conditions and needs that is:

• Balanced - includes diversity of input
• Accurate - based upon data that is current and appropriate
• Useful - helpful in making decisions
• Accessible - clearly written, readily understandable and easily available

These criteria guided the research process and methodology for the Aging Services Environmental Scan. Input was sought from a wide range of stakeholders to achieve balance, as well as to produce a useful document. Additionally data, information, and general advice were sought from experts and community members to ensure accuracy and balance. The draft documents were circulated for editing and comments to produce an accurate and accessible document for the community. The finalized document will be accessible in a printed format and on several websites. In summary:

A. Guidance and assistance was obtained from the Aging Services Environmental Scan Committee. This Committee was comprised of service providers, advocates, issue area experts and community volunteers - all knowledgeable in the issues facing older adults.

B. Literature reviews and general research were conducted by:

• Travis County HHS & VS, Research and Planning Division
• Aging Services Environmental Scan Committee
• United Way/Capital Area

C. Input from community members was achieved through:

• Older Adult Service Provider and Advocate Focus Group
  • This focus group was held at the Rosewood Zaragosa Community Center and was attended by approximately 25 individuals from a wide range of service areas.
• Senior Needs Survey
  • This survey was administered in person and through the mail. The survey was mailed to a random sample of RSVP volunteers. The survey was administered at Senior MayFest, community centers and health clinics. The results are not intended to be statistically significant, but rather provide an idea of the issues facing older adults in this community.
• Caregiver Survey
  • The Caregiver Survey was administered through the mail to a sample of three different groups: RSVP volunteers who serve as caregivers, participants in a caregiver support group and caregivers with clients at Elderhaven and Eloise's House. Sixty-seven (67) individuals responded to the survey. The results from this survey are not intended to be statistically significant. However, the information gathered can offer an idea of the issues facing caregivers and their families.